The Regis community is stronger when everyone feels free to report possible infractions of campus policies or standards, or to share concerns about public safety or legal compliance. Students can file a report online or call 855.375.6790. (The website and hotline are managed by EthicsPoint, a third-party hotline provider retained by Regis to receive reports online or by phone.)

Academic Complaints

If a student has a concern about a course or an instructor or has concerns about technical or administrative aspects of a course, information and the complaint procedure can be found under "Accreditation, State Regulation, and Complaints" in the Policies and Procedure section of the catalog.

Other Complaints

If Regis College is unable to satisfactorily resolve a problem, students can contact the New England Association of Schools and Colleges or one of the following agencies in Massachusetts.

With the exception of students residing in California, students currently living in states outside of Massachusetts that are enrolled in distance education (online) courses or programs at Regis College may file a SARA complaint with MA Department of Higher Education (DHE) after exhausting Regis’ complaint procedures. The DHE is responsible for reporting the number of SARA complaints that are received against each Massachusetts SARA institution on a quarterly basis.

Students residing outside Massachusetts may also contact agencies in their home state. A list of the state agencies that handle complaints is provided below.

Alabama

Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000

Compliance With State Authorization Regulations Under Title Iv Of The Higher Education Act Of 1965, As Amended

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Alaska

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
eed.acpe-ia@alaska.gov

Consumer Protection and Student Complaints

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Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007

Complaint Forms

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Arkansas

Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201

Division of Academic Affairs Grievance Form

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California

California Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, California 95834
833.942.1120

General Comment, Question or Complaint Form

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Colorado

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202

Filing a Student Complaint

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Connecticut

Connecticut Department of Consumer Protection
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
800.842.2649 (Consumer Complaint Hotline)
dcp.tradepractices@ct.gov

Consumers - Complaint Center

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Delaware

Delaware Higher Education Office
John G. Townsend Building, suite 2
Dover, DE 19901
dheo@doe.k12.de.us

Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street, 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us

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District of Columbia

District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
810 First Street, NE, 2nd Floor
Washington, DC 20002

Higher Education Licensure Commission (HELC) Public Complaints

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Florida

Florida Commission on Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400

File a Complaint

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Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334

GNPEC Student Complaint Form

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Hawaii

Hawaii Postsecondary Education Authorization Program
P.O. Box 541, Honolulu, Hawaii 96809
hpeap@dcca.hawaii.gov

Student Complaint Process

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Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037

Student Complaint Procedures

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Illinois

Illinois Board of Higher Education
1 North Old State Capital Plaza, Suite 333
Springfield, IL 62701
217.557.7359 (Institutional Complaint Hotline)
complaint@ibhe.org

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Indiana

Indiana Commission for Higher Education
101 W. Ohio Street, Suite 300
Indianapolis IN 46204-4206
complaints@che.in.gov

Student Complaints

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Iowa

Iowa Student Aid Commission
430 E. Grand Ave., 3rd Floor, Des Moines, IA 50309
877.272.4456

Student Dispute Resolution Form

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Kansas

Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368

Private Postsecondary Complaint Process

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Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512

How to File a Consumer Complaint

Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
consumer.protection@ag.ky.gov

Consumer Complaints

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Louisiana

Louisiana Attorney General Office
Consumer Protection Section
PO Box 94005, Baton Rouge, LA 70804
1.800.351.4889
225.326.6465
consumerinfo@ag.state.la.us

Consumer Disputes

Louisiana Board of Regents
Attn: Nancy Beall or Dr. Larry Trembly
PO Box 3677, Baton Rouge, LA 70821-3677

Louisiana SARA Student Complaint Form

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Maine

Maine Department of Education
Anita Bernhardt - Complaints
23 State House Station
Augusta, ME 04333-0023

Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333

Contact the Consumer Protection Division

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Maryland

Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD 21201

College And University Student Complaint Form

Office of the Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
410.528.8662 (Consumer Protection Hotline)
consumer@oag.state.md.us

File a Consumer Complaint

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Massachusetts

Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108

Student Complaints

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Michigan

Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Dept. Of Licensing and Regulatory Affairs
Corporations, Securities and Commercial Licensing
Schools and Licensing
PO Box 30018
Lansing MI 48909

Statement Of Complaint

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Minnesota

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227

Complaints About Private Colleges and Career Schools

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Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453

Student Complaint Process

Consumer Protection Division
Office of the Attorney General
PO Box 22947
Jackson, MS 39225-2947
email contact form

File A General Concern Or Inquiry

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Missouri

Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov

CBHE Policy On Complaint Resolution

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Montana

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
contactocp@mt.gov

Notification of Montana Postsecondary Educational Institution Complaint Process

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Nebraska

Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
800.727.6432 (Consumer Protection Hotline)

File a Consumer Complaint

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Nevada

Nevada Commission on Postsecondary Education
8778 S Maryland Parkway
Suite 115
Las Vegas, Nevada 89123

Commission on Postsecondary Education

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New Hampshire

Patricia Edes, New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
603.271.0257
patricia.edes@doe.nh.gov

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New Jersey

New Jersey Higher Education
PO Box 542
Trenton, NJ 08625

OSHE Complaint Instructions

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102

File a Complaint

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New Mexico

New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505

Student Complaints

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New York

New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov

Filing a Complaint About a College or University

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North Carolina

Postsecondary Education Complaints
c/o Assistant Director of Licensure
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515
919.962.4558
studentcomplaint@northcarolina.edu

Student Complaint Process

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North Dakota

Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs
North Dakota University System
600 E Boulevard Ave, Dept 215
Bismarck, ND 58505-0230
701.328.4136
richard.rothaus@ndus.edu

North Dakota State Authorization and Exemption for Degree-Granting Post-Secondary Institutions

Office of Attorney General
Parrell Grossman, Director, Consumer Protection Division
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574
701.328.5570

Consumer Complaints

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Ohio

Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183

Ohio Attorney General
Consumer Protection Section
30 East Broad Street, 14th floor
Columbus, OH 43215-3400

File a complaint

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Oklahoma

Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104

Student Complaints

Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105

Consumer Complaint Form

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Oregon

Oregon Higher Education Coordinating Commission
Office of Degree Authorization
775 Court Street NE
Salem, OR 97301

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096

Consumer Complaint Form

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Pennsylvania

Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333

State Authorization Reciprocity Agreement (SARA)

Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120

Submit a Complaint

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Puerto Rico

Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900

Puerto Rico Department of Justice
PO 9020192
San Juan, PR 00902-0192

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Rhode Island

Rhode Island Office of the Postsecondary Commissioner
Shepard Building, 80 Washington Street, Suite 524
Providence, RI 02903

Rhode Island Department of Attorney General, Consumer Protection Unit
150 South Main Street
Providence, RI 02903

Electronic Consumer Complaint Form

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South Carolina

South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201

Student Complaint Procedures and Form

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South Dakota

South Dakota Secretary of State Shantel Krebs
State Capitol
500 East Capitol Avenue
Pierre, SD 57501-5070
sdsos@state.sd.us

South Dakota Office of Attorney General, Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre, SD 57501-8053

Complaint Form

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Tennessee

Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243

Request For Complaint Review

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Texas

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752

Student Complaints

Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548

File a Consumer Complaint

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Utah

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov

How to file a Complaint with the Division

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Vermont

Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001

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Virginia

State Council of Higher Education for Virginia
101 N. 14th Street
James Monroe Building
Richmond, VA 23219
communications@schev.edu

Student Complaints

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Washington

Washington Student Achievement Council
917 Lakeridge Way, PO Box 43430
Olympia, WA 98504-3430
complaints@wsac.wa.gov

Protecting Education Consumers

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West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800

West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789

File a Consumer Complaint

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Wisconsin

Wisconsin Educational Approval Program
1400 East Washington Ave.
P.O. Box 8935
Madison, WI 53703
DSPSEAP@wi.gov

​DSPS Student

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Wyoming

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Student Complaint Process Postsecondary Institutions

Attorney General's Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002

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