Center for Student Services

Questions regarding your financial aid can be answered at the Center for Student Services, including:

• Making an appointment with your financial aid counselor
• Questions regarding FASFA
• Federal verification paperwork
• Regis grants
• Regis scholarships
• Loans
• Other financial aid specific inquiries
• Discrepancies regarding financial aid awards
• Work study programs (Paycom)

Students can access their academic records and transcripts at the university's Office of the Registrar, located in the Center for Student Services. Some issues the registrar can help students with include:

Academic and Student Records Assistance

• Academic records
• Registration for undergraduate, graduate, Lawrence Memorial and Regis North in Lawrence (NECC) Students
• Process official and unofficial student transcripts
• Process enrollment verifications
• Process deferments
• Provide degree audit
• Provide classroom assignments and final exam schedule
• Making room requests – faculty/staff only
• Add/drop
• Pass/fail
• Declaration of major and minor including name of advisor assigned to student
• Change of name and/or address
• Student accounts - billing

Other Issues

• Billing questions
• “Holds” on accounts
• Discrepancies on bills
• Processing bill payments
• Providing Receipts
• Refund policy questions
• Processing refund requests
• Processing scholarship payments
• Troubleshooting issues with Health Insurance Waiver
• Perkins Loans
• Outside scholarships

The Bursar and the Office of Student Accounts are responsible for student and non-student billing, and cash receipt collection. Billing includes student tuition and fees, room and board, and other charges. Cash receipt collections include payments for these items mentioned above.

Students can use this department to:

• Make a deposit
• Pay their tuition bill
• Request a refund