Center for Student Services

The Center for Student Services (CSS) offers both undergraduate and graduate students one central location to take care of many administrative needs.

We can provide one-stop assistance in the following areas:

Paying your bill, providing receipts, and refund checks
Viewing holds on your account
Transcript and Verification Requests
FAFSA and financial aid paperwork
Student IDs

Student Services Hours
Academic Year Hours
- Monday - Thursday: 9 a.m. - 5:30 p.m.
- Friday: 9 a.m. - 4:30 p.m.
Summer Hours
- Monday - Thursday: 8 a.m. - 5:30 p.m.
- Friday: 9 a.m. - 4:30 p.m.
Financial Aid
Questions regarding your financial aid can be answered at the Center for Student Services, including:
- Making an appointment with your financial aid counselor
- Questions regarding FASFA
- Federal verification paperwork
- Regis grants
- Regis scholarships
- Loans
- Other financial aid specific inquiries
- Discrepancies regarding financial aid awards
- Work study programs (Paycom)
Registrar and Academic Records
Students can access their academic records and transcripts at the university's Office of the Registrar, located in the Center for Student Services. Some issues the registrar can help students with include:

Academic and Student Records Assistance
- Academic records
- Registration for undergraduate, graduate, Lawrence Memorial and Regis North in Lawrence (NECC) Students
- Process official and unofficial student transcripts
- Process enrollment verifications
- Process deferments
- Provide degree audit
- Provide classroom assignments and final exam schedule
- Making room requests – faculty/staff only
- Add/drop
- Pass/fail
- Declaration of major and minor including name of advisor assigned to student
- Change of name and/or address
- Student accounts - billing
Other Issues
- Billing questions
- “Holds” on accounts
- Discrepancies on bills
- Processing bill payments
- Providing Receipts
- Refund policy questions
- Processing refund requests
- Processing scholarship payments
- Troubleshooting issues with Health Insurance Waiver
- Perkins Loans
- Outside scholarships
Student Accounts and Billing
The Bursar and the Office of Student Accounts are responsible for student and non-student billing, and cash receipt collection. Billing includes student tuition and fees, room and board, and other charges. Cash receipt collections include payments for these items mentioned above.

Students can use this department to:
- Make a deposit
- Pay their tuition bill
- Request a refund