Frequently Asked Questions

Provides support and assistance to students and families regarding the Free Application for Federal Student Aid (FAFSA^®), grants, scholarships, loans, and the Federal Work-Study (FWS) program.

Completing the Free Application for Federal Student Aid (FAFSA^®) form allows you to be considered for federal student aid.

The 2025-2026 Free Application for Federal Student Aid (FAFSA) is available now.

Four-year undergraduate merit scholarships are awarded based on academic achievement. Students do not need to apply separately for a merit scholarship and are informed of their award at the time of their acceptance. Merit scholarships are awarded to entering full-time, first-year, and transfer students only. Merit scholarships do not need to be repaid.

Some students may not qualify for the Federal Work-Study (FWS) program. FWS is based on financial need calculated by the FAFSA form.

The Student Aid Index (SAI) is an eligibility index number that your college’s or career school’s financial aid office uses to determine how much federal student aid you would receive if you attended the school. This number results from the information that you provide on your FAFSA® form. This number is not a dollar amount of aid eligibility or what your family is expected to provide. A negative SAI indicates the student has a higher financial need. Learn how the SAI is calculated.

The college or career school will determine your financial need by subtracting your SAI from the cost of attendance.

The FAFSA Simplification Act replaced the Expected Family Contribution (EFC) with the SAI.

Your SAI will be listed on your FAFSA Submission Summary. Before completing the FAFSA form, use the Federal Student Aid Estimator to estimate your SAI.

For more information, visit the Federal Student Aid website.

Regis College proudly participates in all veteran’s educational programs, including the Post-9/11 GI Bill^®. The benefits provided under the Post 9/11 GI Bill^® and the Yellow Ribbon Program make a Regis education available to veterans and military connected students. Additionally, the Regis College Veteran Center works collaboratively with students who are enrolled in the VA Vocational Rehabilitation Program Chapter 31 and their VA employment counselor to successfully pursue their education. Please contact the Regis College Veterans Center for more information.

Going from full-time to part-time (under 12 credits for undergraduate students; under six credits for graduate students) for an undergraduate student can greatly impact your financial aid award as some loans or grants are based on full-time enrollment. If you are considering going part-time, you should contact your financial aid counselor to better understand how this will affect your award.

Federal student loans require the student to complete Entrance Counseling and a Master Promissory Note before the loans can be disbursed.

Please email us directly at finaid@regiscollege.edu or contact the Center for Student Services at 781.768.7270 to make an appointment to speak to a counselor.

If you experience a significant change in your financial circumstances or if you have extenuating circumstances that are not reflected on your FAFSA, you may submit a letter of appeal. Documentation that supports your appeal should be turned in as well. Appeals generally take two weeks for a response. If you experience any of the following situations, please submit it in writing to the Office of Financial Aid:

• Loss of income
• Loss of untaxed income or benefits
• Death of a parent/spouse
• Incarceration of a parent/spouse
• Unusually high medical/dental bills not covered by insurance

Students who are checking on the status of a private loan they recently applied for should speak to their Regis Financial Aid counselor. Students asking about private loan options can view multiple options online here.

During certain times of the year, it can be difficult to reach a representative. The best option is to email finaid@regiscollege.edu and a representative will get back to you as quickly as possible. You can also call the office directly at 781.768.7270.

The bursar handles all student questions regarding billing and collection of fees. Billing may include student tuition and fees, housing and food, and other charges.

By logging into Student Planning and selecting “Student Finance.”

In Student Planning, you will find an option to “Make a Payment” under the “Student Finance” tab.

• Fall semester: July
• Spring semester: December
• Summer semester: April

The due date for payment is listed on the student’s bill/account summary.

Late fees are typically applied one month after the bill is due. The late fee amount is $100.

Refunds are sent out no later than 14 days after your loan has been disbursed.

Refunds are sent out via direct deposit or mail depending on the preference that you setup with Nelnet. Please visit Hub and log in to make or update any changes to your refund preference.

Payment plans are set up through Hub and any questions should be directed to the third party provider or the Student Accounts Coordinator.

It is important to remember that a student’s educational record is covered by FERPA. In order for someone to have access to such information, the student must file a FERPA Consent to Release Student Information form with the Center for Student Services.

If your student account reflects a negative amount, this indicates that you can expect to receive a refund and do not actually owe those funds.

In Student Planning, you will find a link on the right hand side for “Health Insurance Enrollment/Waiver” under the “Student Finance” tab.

For the 2022-2023 academic year, the health insurance begins on or after August 20, 2022, depending on when you enrolled.

During certain times of the year, it can be difficult to reach a representative. The best option is to email student.accounts@regiscollege.edu (for all undergraduate and on-the-ground graduate student questions) or email online.studentaccounts@regiscollege.edu (for all online student questions), and a representative will get back to you as quickly as possible.