The Bursar and the Office of Student Accounts are responsible for student and non-student billing, and cash receipt collection. Billing includes student tuition and fees, room and board, and other charges. Cash receipt collections include payments for these items mentioned above. Employees of this office are dedicated to the mission of the university and serving its students.

Frequently Asked Questions

When are payments due for tuition bills?

All bills must be paid by the due date or upon receipt recorded on the billing statement or as displayed on Regis Access. Upon receipt means payable when received or posted to Regis Access. The exact due date or the phrase "upon receipt" will be printed on the billing statement. Bills for the fall semester are due early August and Bills for the spring semester are due approximately mid-December. Students registered for Summer Sessions will receive a bill with a specific due date or payable "upon receipt" printed on the billing statement.

How do I receive my bill?

All student bills are posted to Regis Access. Paper statements are only mailed to first semester undergraduate students.

How can I change my billing address?

Please send your change of address in writing, by email or immediately to the Center for Student Services located in College Hall 221.

What are the late payment fees and when will they be charged?

A late payment fee in the amount of $100 may be assessed on all outstanding balances after the due date of the billing statement. Additional late payment fees of $100 may be assessed 30 months after the first late fee.

When is a student account satisfactory?

Billing statements include tentative credits for expected financial aid. This expected financial aid might include federal and state loans and grants, and outside loans. In calculating the balance due for a semester these amounts are deducted from the billing statement as if they had already been received. Tuition Management Systems (the university's third-party payment partner) monthly payment plans are also deducted from the billing statement. The university allocates one-half of the total amount due from TMS to be applicable to each semester. Please note amounts remitted from TMS will be reflected on the billing statement only when received by the university. A student account is considered satisfactory only when payment is received in full or if the total amount of actual credits combined with the total amount of expected financial aid equals or exceed the semester’s charges.

What is the difference between a tuition bill and a Statement of Account?

They are the same. These terms are used interchangeably. The tuition bill is actually a statement of account because it shows all of the transactions for the current academic year, as well as displaying the unpaid balance, at any point in time.

What happens if I am unable to pay my account balance in full by the due date?

You must visit the Bursar to establish a financial plan. We also recommend that you immediately visit the Office of Financial Aid for additional financial assistance. Financial Aid staff is available to assist you in exploring your options. Not contacting the Bursar to establish a financial payment plan will result in late payment fees. We recommend that you advise the Bursar of your financial situation in advance to avoid late payment fees.

Is tuition reimbursement from my employer a third-party sponsor?

No, not usually. Since tuition reimbursement programs usually return funds to employees directly, the university does not consider them Third Party sponsorships. You will have to pay the university by the expected billing statement due date and then obtain reimbursement from your employer.

What is a "hold"?

A hold is a restriction placed on your account, your education records, or other privileges for failure to comply with your financial obligation. The Bursar places holds on student records for various reasons, the most common being failure to make payment by the payment due date.

Holds may prevent:

  1. Registration for future terms
  2. Release of transcripts
  3. Receiving a diploma
  4. Immediate access to dormitories at the beginning of a semester.
  5. Possible continuation of services

If a student defaults on payment of a federal Perkins loan or fails to satisfy loan exit interview requirements, a security interest in records and services will remain in effect until all requirements are satisfied.

What do I do if my account has a hold and I am prevented from registering?

You need to find out what type of hold is on your account and then contact the appropriate office to make arrangements to rectify the situation and remove the hold. The Bursar’s Office will only remove holds upon receiving expected payment.

Where are the Bursar and the Student Accounts Office located?

The Bursar and the Office of Student Accounts are part of the Center for Student Services and are located in College Hall 221; telephone number is 781.768.7270. We are also available by email. The Office of Student Accounts' fax number is 781.768.7209. Office hours during academic semesters are Monday - Friday 9 a.m. - 4:30 p.m. and during the summer Monday-Thursday 8 a.m. - 5:30 p.m. and Friday 9 a.m. - 4:30 p.m.

What should I do if I have questions concerning my account?

You should contact the Student Accounts Office by either calling 781.768.7270, visiting College Hall 221, writing us at Regis, Student Accounts, 235 Wellesley Street, Weston, MA 02493, or by email. If you email us, please be certain to include your ID # so we can identify your account in our computer system. Also include a telephone number if you would like us to call you; otherwise, we will respond to your email.

Student Accounts Personnel

Marianne Kenney

Bursar
781.768.8137
marianne.kenney@regiscollege.edu

Jill Krunnfusz

Collections Specialist
781.768.7207
jill.krunnfusz@regiscollege.edu

Fabricio Viquez

Financial Service Specialist
781.768.7081
fabricio.viquez@regiscollege.edu

Melanie Leary

Student Account Coordinator
781.768.7609
melanie.leary@regiscollege.edu

How should payment be remitted and in what form?

  1. By online payment via credit card or Electronic Funds Transfer (EFT)
  2. In person by cash, check or credit card (VISA or MasterCard) at the Center for Student Services in College Hall 221. Please include student ID number on check
  3. By mail to the university lockbox. Please include student ID number on check at:
    Regis College
    c/o Century Bank/Electronic Service
    PO Box 87
    Medford, MA 02155

What payment plan is available?

Tuition Management Systems is the university's third-party payment plan for scheduling monthly payments. The student or other bill payer may set up a contract with TMS for the amount of tuition, fees, room and board for the semester or the entire academic year. Payments are remitted to TMS and forwarded to the university where they are applied to the student’s account. Information on TMS is provided to students and parents at the beginning of the academic year. You may enroll online or call 800.722.4867.

What if a third-party agency will be paying part of my bill?

Through third party processing, a sponsor authorizes payment for tuition and other charges. The student is required to submit an authorization form to the Bursar. Once the form is completed and approved your sponsor will be billed and payment must be made directly to Regis.

What charges other than tuition and room and board will I be billed for?

New full-time undergraduate students will be billed a mandatory orientation fee. Seniors will be billed a mandatory Graduation Fee. Late payment fees will be charged as required and other miscellaneous departmental charges mentioned above may be added to the bill statement during a semester. Nursing and medical imaging majors will be billed other miscellaneous charges.

Please read further for student health insurance charges.

Graduate and non-traditional undergraduate students are accessed a technology service and support fee once they are formally accepted into a program.

Bachelor completion Nursing degrees will be billed other miscellaneous charges.

What are these miscellaneous department charges on my bill?

The miscellaneous charges listed below will appear on your bill only if they apply. The Student Accounts Office places these charges on your bill at the request of the respective department. If you have a question regarding these charges you must contact the originating department directly.

  • Library charges: 781.768.7302
  • Unreturned athletic equipment: 781.768.7141
  • Dorm damages: 781.768.7452
  • Single room and Maria suites charges: 781.768.7452
  • Housing status: 781.768.7452
  • Traffic/parking violations: 781.768.7111
  • General billing questions: 781.768.7270

Withdrawal/Tuition Refund Policy

A student who wishes to withdraw from a class or program should follow the process identified below.

Questions about process should be directed to the registrar office.

Students will be refunded paid tuition based on the number of classes attended. Refunds will be delayed for any student who has not properly withdrawn. A student is responsible for any charges due to the university that have not been paid at the time of withdrawal. Any scheduled refunds to be remitted to a student will first be applied to unpaid institutional charges, if applicable.

Loan Refund Policy

A student who receives loan proceeds by electronic wire transfer (EFT) will receive a notice in your Regis College email account that the funds have been credited to your account. Loan proceeds will also be reflected on your periodic billing statements.

Students who have an overpayment on their account due to loan refund or tuition or housing changes will receive the refund through Tuition Management Services.

TMS offers you choices to receive your refund in a safe and timely manner. You will select your refund choice through an easy to use online tool. You will also have access online to update your refund preference, or to review your refund history 24/7. TMS will also be available to provide comprehensive customer service should you have inquiries regarding any portion of the refund process.

Choices include

Direct Deposit

  • Deposits to your current checking or savings account
  • Funds available in 2-3 days after refund processed in Account Payable

Paper Check

  • Delivered via mail
  • Check received in 7-10 days after refund processed in Accounts Payable

Please note if you do not select a preference you will receive a paper check in the mail.

For questions regarding setting up your refund preference please call 888.425.1138 or visit the Regis afford site.

Do I need health Insurance?

Massachusetts law requires all students in Massachusetts to carry health insurance either on their family’s plan or their own plan, or through a student insurance plan offered by Regis College. All undergraduate students taking nine (9) credits or more and all graduate students taking 6.75 credits or more must either demonstrate proof of comparable health insurance coverage or purchase a Qualifying Student Health Insurance Plan through their institution of higher education.

Perkins Loan Program

The Perkins Loan Program was discontinued 10/1/17. Regis can no longer offer Perkins loans.

Regis still services loans previously disbursed. Our loan servicer is Campus Partners

They can be reached at online or 800.334.8609