We understand the challenges that many students are facing during COVID-19. The division of academic affairs has amended several academic policies to help support students during this time.

Updated Academic Policies and Information

  • Incomplete Course Work

    The policy for requesting an Incomplete may be found on page 33 of the Academic Catalog. Students who have extraordinary circumstances beyond their control may request a grade of Incomplete by contacting their instructor and completing a contract that specifies the work that is outstanding. A grade of Incomplete will not be entered until the Registrar receives the contract, and the grade will be entered once the instructor receives and evaluates the outstanding work.

    The final day for the Registrar to change an Incomplete to a letter grade for spring 2020 courses is September 16, 2020.

  • Academic Grade Appeals

    The process for addressing grade appeals can be found in the Academic Catalog starting on p. 22. Students who wish to appeal a grade should first consult the course instructor, preferably within 5 days of the issue arising, as outlined in the procedure. In the event the issue is not resolved, students should consult the policy regarding next steps as noted in more detail in the catalog.

  • Summer/Fall 2020 Registration

    The university has not made any changes to the registration dates for summer/fall 2020 classes. Students should meet virtually with Advisors about their schedule. Please refer to the Academic Calendars for Registration dates.

  • Diplomas/Proof of Degree

    Mailing of Diplomas

    Diplomas will be mailed to the student once the degree is conferred. Student should note that the COVID situation has interrupted the production of diplomas by the printer. Students will be updated on the status as information becomes available.

    Proof of Degree

    Students who need proof of their degree completion may request a transcript once their degree has been awarded.

  • How to Request Transcripts

    Current students can request a transcript through Regis Access.

    Alumni and former students request through our National Student Clearinghouse at transcripts@studentclearinghouse.org.

ITS Support

Computer iconThe ITS Helpdesk is available remotely to assist you with all of your IT needs online during our regular business hours of 8 a.m. to 8 p.m. Monday through Thursday and 8 a.m. to 5 p.m. Friday through Sunday.

There are three ways to get in touch with ITS:

  1. Make a ticket at support.regiscollege.edu: (the preferred method for all IT needs)
  2. Email helpdesk@regiscollege.edu: a great way to ask a simple IT question.
  3. Call us at 781.768.7177: You will be required to leave a message and a technician will call you back.

Please note that a technician may be returning your call on a phone line that Caller ID will identify as blocked. If you are expecting IT to call you back, please answer the blocked call.

Quick Resources

Regis uses zoom for teleconferencing and Microsoft OneDrive to stay connected. Read our Required Steps for Zoom Meeting Security for advice and troubleshooting tips.

Schedule a Training

Need additional training? ITS offers weekly training sessions for a variety of tools and programs.

WiFi Hotspots and Internet Support

During this public health crisis, local internet service providers are offering free wifi hotspots and low-cost internet solutions.