Frequently Asked Questions

Do these web pages give me counseling advice?

The Health Services web pages are intended to give you information about counseling services at Regis College and other mental health resources on the Internet. However, these are not a substitute for a face-to-face consultation. If you are experiencing distress or a psychiatric emergency during clinic hours, please call 781-768-7293. If the clinic is closed, please contact Campus Police at 781-768-7777 or a member of the student life staff.

Why do students seek counseling?

Students come to address a wide variety of challenges and concerns. Typical difficulties include low self-confidence, adjustment to college life, anxiety and depression, relationships, balancing academic, personal and social responsibilities, eating/body image concerns, sexuality, substance abuse, grief, and conflict resolution. Often students come to consult with others — friends, roommates, or family members. You are also welcome to come with questions about mental health topics to use in class presentations and projects. Counselors often lend resources, books, and handouts on a variety of topics.

What should I expect?

Most people come to counseling when their usual ways of handling things aren't working well for some reason, causing distress and frustration. We recognize it can be difficult to talk to a new person about personal things and hope to make this as rewarding a process as possible. The counselor may ask questions about you, your problem, your family, and your background. This is in the interest of understanding you to help you find other ways of coping and regaining your footing. Counseling is a dialogue in which you work with the counselor to understand something, and you should feel free to ask any questions you might have.

I am nervous about seeing a counselor. Is this normal?

Most people feel hesitant about unfamiliar situations, especially discussing personal feelings and ideas. It is perfectly okay to decline to answer questions or let the counselor know you are feeling nervous. Sometimes talking about this nervousness even eases the tension; you might be surprised at how much you are able to talk about. Also, some people are nervous because they had a negative experience with counseling in the past. It is important to recognize and acknowledge this experience. However, you should also realize that you might have changed since that experience and that each counselor has a unique style and approach. This is something you might want to raise with the counselor to help your work together.

How long will counseling last? Will I go every week?

The length of the process depends on your concerns and what you and the counselor work out together. Sessions are usually 30 or 50 minutes long and are scheduled as often as you and the counselor deem necessary. We try to be flexible to meet each student's needs.

This is such a small campus. Will everyone know I am coming and why?

Counseling sessions are confidential. It is your decision whether or not to tell friends, family, or faculty about what is going on. The counselor will only share information with your consent.

If I see a counselor, does that mean I am weak or crazy?

It is often a sign of maturity and resourcefulness to seek help when it is needed. It is also usually better to consult someone while it is still a small problem and not wait for the problem to get worse and be harder to resolve. Counseling can offer ways to take responsibility for what is bothering you and recognize the coping skills that you already possess. In counseling, you can discover more about yourself and feel more confident and competent.

How will the counselor understand me if I come from a different culture or sexual orientation?

Although we are not always able to match a student's background to that of the counseling staff, we have had cross-cultural training and are sensitive to these issues. Please raise these concerns early on to the counselor if you would prefer a referral to an off-campus therapist.

Healthcare Services

Ground floor of Maria Hall
781-768-7290
781-768-7288

Dianna Jones, DNP, APRN-BC, FNP

Director of Health Services
Family Nurse Practitioner
781-768-7291


Counseling Services

781-768-7293

Gail Hanson-Mayer, CNS

Certified Psychiatric Clinical
Nurse Specialist

Kathryn Klickstein, LICSW

Licensed Social Worker

Regis College Health Services: Counseling Services FAQ
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Frequently asked questions about the Counseling Services provided by Health Services at Regis College