Complaints

Regis College takes student complaints very seriously. Information and procedures for filing a Discrimination, Sexual Assault or Sexual Harassment complaint are found in the Student Handbook.

The Regis community is stronger when everyone feels free to report possible infractions of campus policies or standards, or to share concerns about public safety or legal compliance. Students can file a report at www.regiscollege.ethicspoint.com or 855.375.6790. (The website and hotline are managed by EthicsPoint, a third-party hotline provider retained by Regis to receive reports online or by phone.)

Academic Complaints

If a student has a concern about a course or an instructor or has concerns about technical or administrative aspects of a course, information and the complaint procedure can be found under "Accreditation, State Regulation, and Complaints" in the Policies and Procedure section of the catalog.

Other Complaints

If Regis College is unable to satisfactorily resolve a problem, students can contact the New England Association of Schools and Colleges or one of the following agencies in Massachusetts.

Commission on Institutions of Higher Education
New England Association of Schools and Colleges
3 Burlington Woods, Suite 100
Burlington, MA 01803
http://cihe.neasc.org
https://cihe.neasc.org/information-public/comments-and-complaints (complaint site)

Massachusetts Department of Higher Education
Office of the General Counsel
One Ashburton Place, Room 1401
Boston, MA 02108
617.994.6950
www.mass.edu

Massachusetts Office of the Attorney General
Consumer Advocacy & Response Division
One Ashburton Place, 18th Floor
Boston, MA 02108
www.mass.gov/ago/consumer-resources/consumer-assistance/consumer-complaint.html

If a student resides outside of Massachusetts, the student may contact the state agency that handles complaints for his or her state. A list of state agencies handling complaints is provided below.

Alabama

Alabama Department of Postsecondary Education - Office of Private School Licensing Division
PO Box 302130
Montgomery, AL 36130-2130
https://www.accs.cc/index.cfm/school-licensure/complaints/

Alaska

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505

https://acpe.alaska.gov/ConsumerProtection

Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Phoenix, AZ 85007
https://ppse.az.gov/complaint

Arkansas

Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
http://www.adhe.edu/institutions/academic-affairs/institutional-certification-advisory-committee/

Arkansas State Board of Private Career Education
423 Main Street
Little Rock, AR 72201
http://www.sbpce.arkansas.gov/complaint-process

California

Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
http://www.bppe.ca.gov/enforcement/complaint.shtml

Colorado

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html

Colorado Division of Private Occupational Schools
http://highered.colorado.gov/DPOS/Students/complaint.html

Connecticut

Connecticut Office of Finanical Academic Affairs for Higher Education
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
http://www.ctohe.org/StudentComplaints.shtml

Delaware

Delaware Department of Education
Teacher and Administrator Quality
John W. Collette Resource Center
35 Commerce Way
Dover, DE 19904
302.857.3388

District of Columbia

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE, Second Floor
Washington, DC 20002
https://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints

Florida

Florida Commission for Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
http://www.fldoe.org/policy/cie/file-a-complaint.stml

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Place, Suite 220
Tucker, GA 30084-5334
https://gnpec.org/gnpec-authorized-school-complainant-form/

Hawaii

Hawaii Post-Secondary Education Autorization Program

http://cca.hawaii.gov/hpeap/student-complaint-process/

Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street, Third Floor
Boise, ID 83702
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/

Illinois

Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
Institutional Complaint Hotline: 217.557.7359
http://complaints.ibhe.org

Indiana

Indiana Department of Workforce Development
Indiana Government Center South
10 North Senate Avenue
Indianapolis, IN 46204
http://www.in.gov/dwd/2731.htm

Indiana Commission on Proprietary Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
http://www.in.gov/che/2744.htm

Iowa

Iowa Student Aid Commission
430 East Grand Ave., Floor 3
Des Moines, IA 50309
https://www.iowacollegeaid.gov/sdrf-start

Kansas

Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
https://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512 Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319
http://cpe.ky.gov/campuses/consumer_complaint.html

Kentucky Commission on Proprietary Education
300 Sower Boulevard, 4th Floor
Frankfort, KY 40601
http://www.kcpe.ky.gov

Louisiana

Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677
http://regents.louisiana.gov/assets/docs/http://www.regents.la.gov/subhome/students
http://www.regents.la.gov/page/proprietary-schools

Maine

Maine Department of Education
Office of Higher Education Services
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml

Maryland

Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD 21201
http://mhec.maryland.gov/institutions_training/Pages/acadaff/acadaffairsdepartments.aspx

Michigan

Michigan Department of Licensing & Regulatory Affairs
Ottawa Building
611 W. Ottawa
P.O. Box 30004
Lansing, MI 48909
http://www.michigan.gov/lara/0,4601,7-154-61343_35395_35396---,00.html

Minnesota

Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078

Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/

Mississippi Commission on Proprietary School and College Registration
http://www.sbcjc.cc.ms.us/program/psDefault.aspx

Missouri

Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf

Montana

Montana Board of Regents
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
http://www.mus.edu/MUS-statement-of-complaint-process.asp

Nebraska

Nebraska Department of Education
Private Postsecondary Career Schools
301 Centennial Mall South
PO Box 98987
Lincoln, NE 68509-4987
https://www.education.ne.gov/ppcs/forms/

Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions

Nevada

Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, Nevada 89120
http://www.cpe.state.nv.us/CP Complaint Info.htm

New Hampshire

New Hampshire Department of Education
Division of Higher Education
Higher Education Commission
101 Pleasant Street
Concord, NH 03301-3860
https://www.education.nh.gov/highered/compliance-allegation.htm

New Jersey

New Jersey Department of Labor and Workforce Development
http://lwd.state.nj.us/labor/lwdhome/coei/teu.html

New Jersey Office of the Secretary of Higher Education
1 John Fitch Plaza, 10th Floor
PO Box 542
Trenton, NJ 08625-0542
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml

New Mexico

New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
http://www.hed.state.nm.us/institutions/complaints.aspx

New York

New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html

New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
http://www.acces.nysed.gov/bpss/student-rights

North Carolina

The University North Carolina Board of Governors
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515-2688
https://www.northcarolina.edu/complaints

North Carolina Community College System
Office of Proprietary Schools
200 West Jones St.
Raleigh, NC 27603
http://www.nccommunitycolleges.edu/proprietary-schools

North Dakota

North Dakota Department of Career and Technical Education
State Capitol, 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
http://www.nd.gov/cte/private-post-inst/

North Dakota University System
Vice Chancellor of Academic and Student Affairs
600 East Boulevard Ave
Bismarck, ND 58505-0230
http://www.ndus.edu/system/state-authorization/

Ohio

Ohio Board of Regents
Department of Higher Education
25 South Front Street
Columbus, OH 43215
https://www.ohiohighered.org/students/complaints

Ohio State Board of Career Colleges and Schools
30 East Broad Street, Suite 2481
Columbus, OH 43215
http://scr.ohio.gov/ConsumerInformation/FilingaComplaint.aspx

Oklahoma

Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
http://www.okhighered.org/current-college-students/complaints.shtml

Oklahoma Department of Career and Technology Education
1500 West 7th Ave.
Stillwater, Oklahoma 74074-4398
https://www.okcareertech.org/about/state-agency/policies/policies-and-disclaimers/comments-or-complaints-policy

The Oklahoma Board of Private Schools
3700 N. Classen Blvd, Suite 250
Oklahoma City, OK 73118
405.528.3370

Oregon

Oregon Office of Degree Authorization
Higher Education Coordinating Commission
255 Capitol Street NE, Third Floor
Salem, OR 97310
http://www.oregon.gov/highered/institutions-programs/private/Pages/office-degree-authorization.aspx

Oregon Department of Education Private and Career Schools Office
Higher Education Coordinating Commission
255 Capitol Street NE, Third Floor
Salem, OR 97310
http://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary.aspx

Pennsylvania

Pennsylvania Department of Education
Postsecondary and Adult Education
333 Market Street, 12th Floor
Harrisburg, PA 17126-0333
http://www.education.pa.gov/Postsecondary-Adult/College%20and%20Career%20Education/Pages/Students-Complaints.aspx#tab-1

Puerto Rico

Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900 Puerto Rico Department of Justice
PO 9020192
San Juan, PR 00902-0192

Rhode Island

Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
http://www.ribghe.org/students.htm

South Carolina

South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
http://www.che.sc.gov/Students,FamiliesMilitary/LearningAboutCollege/ConsumerInformation.aspx

South Dakota

South Dakota Office of Attorney General
Division of Consumer Protection
1302 E. Hwy 14, Suite 3
Pierre, SD 57501-8053
http://consumer.sd.gov/complaintform.aspx

Tennessee

Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
http://tn.gov/thec/article/postsecondary-links

Texas

Texas Workforce Commission
Career Schools and Colleges - Room 226-T
101 East 15th Street
Austin, TX 78778-0001
http://www.twc.state.tx.us/jobseekers/career-schools-colleges-students

Texas Higher Education Coordinating Board
Office of General Counsel
P.O. Box 12788
Austin, Texas 78711-2788
http://www.thecb.state.tx.us/index.cfm?objectid=C9BD55D4-C5A3-4BC6-9A0DF17F467F4AE9

Utah

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
https://dcp.utah.gov/complaints/index.html

Vermont

Vermont Agency of Education
219 North Main Street, Suite 402
Barre, VT 05641
http://education.vermont.gov/documents/postsecondary-program-complaint-resolution

Virginia

Virginia Private & Out-of-State Postsecondary Education
State Council of Higher Education for Virginia
101 N. 14th Street, 10th Floor
James Monroe Building
Richmond, VA 23219
http://schev.edu/index/students-and-parents/resources/student-complaints

Washington

Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
http://www.wsac.wa.gov/student-complaints

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
http://www.wtb.wa.gov/PCS_Complaints.asp (instructions)

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd East, Suite 700
Charleston, WV 25301
http://www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf

West Virginia Council for Community and Technical College Education
http://www.wvhepc.edu/wp-content/uploads/2014/10/Student-Complaint-Process-revised.pdf

Wisconsin

Wisconsin Educational Approval Board
431 Charmany Drive, Suite 102
Madison, WI 53719
http://eab.state.wi.us/resources/complaint.asp

Wyoming

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
https://edu.wyoming.gov/beyond-the-classroom/school-programs/private-school-licensing/

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